FAQ

GWS Surgicals LLP is based in India and has a state-of-the-art manufacturing facility. You can find our exact address and contact information on our Contact Us page.

Yes, GWS Surgicals LLP exports its products to a variety of countries around the world. We have a robust international distribution network that ensures timely delivery and compliance with international standards.

We adhere to the highest quality standards and comply with international certifications such as ISO 9001, ISO 13485, and CE Marking. We design our quality control processes to ensure that all products meet stringent safety and reliability requirements.

To place an order, you can contact our sales team via email or phone, or you can fill out the order form on our inquiry page.Our team will contact you to finalize the details once they receive your query...

Lead times vary depending on the product type, order volume, and customization requirements. Generally, we aim to deliver products within 4-6 weeks of order confirmation. For more specific information, please contact our sales team.

Yes, we offer product customization to meet specific customer requirements. Our engineering team can work with you to design custom solutions. Please contact us to discuss your customization needs.

We aim to ensure customer satisfaction with every order. If you receive a damaged or incorrect product, please contact our customer service team as soon as possible. We'll work with you to resolve the issue promptly and find the best solution. You can reach us through the Contact Us page.

For support, inquiries, or feedback, you can contact us via email at cs@gwsmed.com or call our customer service hotline. You can also use the contact form on our Contact Us page.

Yes, we provide technical support and training for our products. We can arrange virtual or on-site training sessions to ensure proper product usage. Contact us to schedule a session or for technical assistance.

We ensure the safe transportation of products during export by using high-quality packaging materials and adhering to international shipping guidelines. Additionally, we work with trusted logistics partners to ensure timely and secure delivery.

Yes, GWS Surgicals LLP regularly participates in trade shows, medical conferences, and exhibitions to showcase our products and connect with industry professionals. Visit our News & Events page for upcoming events where we will be exhibiting.

If you have any further questions, please don't hesitate to reach out to us. We look forward to assisting you.